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BORDER accepts your request, prepares an individual quote, and coordinates the purchase, receipt, border crossing, and local handoff. Independent sole proprietor contractors may perform individual stages of the order.

Under the public offer, BORDER acts as a commission agent: it arranges the purchase in its own name and at the client’s expense. A selected independent contractor may carry out the practical steps of payment, collection, inspection, packing, or transfer on BORDER’s assignment.

The individual quote separates the purchase budget, BORDER’s commission, the required services, delivery, and any known additional expenses. We do not exceed the agreed budget without your approval.

Yes. Choose a receive-and-forward request if the item has already been purchased or will be handed over by a private sender. We will confirm the receiving point, route, packing, and local delivery separately.

The timing is agreed individually and depends on product availability, the route, the contractor’s schedule, border and customs procedures, and local delivery. The estimated time is shown before you confirm the order.

Only when they are expressly included in the individual quote. Duties, taxes, storage, insurance, and customs representation may be charged separately when required for a particular item or route.

You may cancel before the item is actually purchased. We return unused funds after deducting services already provided and documented expenses. After purchase, a return depends on the law, the seller’s rules, the item’s condition, and the cost of return delivery.

Use the tracking code or open your BORDER account. The status changes as the order is accepted, purchased or received, crosses the border, reaches the local hub, and is delivered. Updates may also arrive through Telegram or app notifications.